Description
Q1:How to place my order?
A:No matter sample order or PO, Topnotch will draft an online contractwith you via Alibaba Trade Assurance(free order protection service).Please contact us to place your order.
A:No matter sample order or PO, Topnotch will draft an online contractwith you via Alibaba Trade Assurance(free order protection service).Please contact us to place your order.
Q2: How to confirm the Product Qualitybefore placing orders?
A:You can get free samples for some products,you only need to pay theshipping cost or arrange a courier to us and take the samples. You cansend us your product specifications and requests,we will manufacture theproducts according to your requests.
A:You can get free samples for some products,you only need to pay theshipping cost or arrange a courier to us and take the samples. You cansend us your product specifications and requests,we will manufacture theproducts according to your requests.
Q3: How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to nearzero. If there is a real quality problem caused by us,
we will send you freegoods for replacement or refund your loss.
A:First of all, our quality control will reduce the quality problem to nearzero. If there is a real quality problem caused by us,
we will send you freegoods for replacement or refund your loss.
Q4:How to track my order?
A:You can check the shipping status in Alibaba platform.At the same time,we will send you the tracking information once your products have shipped.
A:You can check the shipping status in Alibaba platform.At the same time,we will send you the tracking information once your products have shipped.
Q5: Is there any discount?
A:Yes, the much quantity, the lower price we can made.
A:Yes, the much quantity, the lower price we can made.
Q6:How to calculate the weight of shipment?
A:The volumetric or dimensional weight is calculated and compared withThe actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost. PS. The volumetricweight of a shipment is a calculation that reflects the density of a pack-age. A less dense item generally occupies more volume of space, in com-parison to its actual weight.
A:The volumetric or dimensional weight is calculated and compared withThe actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost. PS. The volumetricweight of a shipment is a calculation that reflects the density of a pack-age. A less dense item generally occupies more volume of space, in com-parison to its actual weight.
Q7: Do you provide the service of privatelabel and customized packaging?
A:Yes, it is our main business. We offer many resources to our clients.From full label design, custom packaging, and marketing to ingredientprocurement and mixing. We work hard to create an environment whereour clients can come to us with a single idea and leave with a completeproduct ready for sale.
A:Yes, it is our main business. We offer many resources to our clients.From full label design, custom packaging, and marketing to ingredientprocurement and mixing. We work hard to create an environment whereour clients can come to us with a single idea and leave with a completeproduct ready for sale.
Q8:Can you make custom blend?
A:Yes, we can make your own custom supplement blends and formula-tions.
A:Yes, we can make your own custom supplement blends and formula-tions.
Q9: How to contact us ?
A:Through Alibaba platform,e-mail,telephone,facebook or whatsapp andwe chat.
A:Through Alibaba platform,e-mail,telephone,facebook or whatsapp andwe chat.
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